Terms & Conditions

Definition of our terminology as used within this document:

1. A 'Project' is any work undertaken or service provided by Delite for the Client on their request and as described in our confirmation order email to that Client.
   
   
2. A 'Client' is a person, persons, business or organisation using any of the services provided by Delite .
   
   
3. 'Live Mode' means the date the website is available on the Client’s chosen domain.
   
   
4. 'Domain' is the website address as specified by the Client.
   
   
5. 'Hosting' is a yearly cost to keep a clients website activated online.
   
   
6. 'Content' is both text and images that the Client requires on the website. Delite is not liable for any information that client suplies.

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Delite Promotions Terms & Conditions

1. The contract between Delite and the Client will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
   
   
2. The works to be carried out shall be as set out in the Delite confirmation order email.
   
   
3. Email will be the method of contact with regard to all communication. Although Delite can be contacted by telephone, we will use email as our method of communication and therefore it is the Client's responsibility to inform us of any change in email address so we always have up to date email contact details. Delite can not be held liable in any way relating to communication issues if we are not supplied a valid email address.
   
   
4. Delite will only commence work on a Project after receipt of a non refundable, 50% deposit of the quoted Project fee from the Client. The final 50% payment is to be made on completion of the website. The website will be switched to Live Mode once the Clients remaining balance is paid in full.
   
   
5. The deposit paid to Delite covers the cost of design work carried out as well as any admin work and communication with Delite. The deposit is non refundable.
   
   
6. Delite shall expect the Client to carry out sufficient research before proceeding with a website. This will include checking that the website/idea/business will operate legally. It is important that the website is not in any way illegal.
   
   
7. It is important for the Client to keep in contact with Delite throughout the entire Project. If a Client does not make contact for 1 week we will make up to 5 attempts to contact the client by email using the email address specified when the client went ahead. If we do not receive a response to these attempts of contact the Project may be terminated, and the deposit will not be refunded.
   
   
8. Quires us to do so and on receipt of full payment of our Hosting fees. In doing so, Delite will endeavour to provide a reliable and professional service to the Client at all times but do not guarantee that the website Hosting will be available at all times, especially in the event of a technical failure beyond our control.
   
   
9. Delite cannot be held responsible for anything adversely affecting the Client's business operation, sales, or profitability that might be claimed is a result of a service offered by Delite.
   
   
10. Where asked to provide search engine optimisation for a Client, Delite do not guarantee any specific placement or high ranking on search engines.
    
    
11. Delite will provide the Client with an expected completion date for the Project (live on the internet) if requested. Delite will endeavour to meet any given deadline, but do not guarantee and are not bound in any way to complete the Project by this date.
    
    
12. Delite own all design and code of the website until final payment has been received in full. Once final payment is received, the Client will then own the design and code of the website.
    
13. Domain names will be registered by Delite . Although the domain names are registered to Delite, the Client is the legal owner of the domain and if they request to have details changed or the domain transferred elsewhere, Delite will do this within a reasonable timeframe.
    
    
14. It is the responsibility of the Client to renew their domain names when due. If a domain name expires, Delite can not be held liable for this. However, Delite will make reasonable effort to contact the Client regarding domain renewal.
    
    
15. When a Client renews Hosting with Delite, this also includes domain renewal if the renewal is needed to keep the site functioning and was purchased as part of the Hosting package. If the Client does not renew the Hosting, their domain name could be made available to the public for purchase and Delite can not be held liable for this.
    
    
16. Renewal of Hosting is due on a yearly basis. The date of renewal will be annually from the date the website was ordered by the Client. The Hosting will not be renewed if Delite cannot contact the Client or the Client requests for Delite to not host this site. This will also affect the domain.
    
    
17. The Hosting renewal charge must be received within 10 days of the Hosting expiry date. Delite reserve the right to deactivate any website where the Hosting has expired and the Client has not paid the renewal charge. There will be an admin fee set by Delite for reactivating the website/Hosting.
    
    
18. If the Client does not use Delite Hosting services, then the management and Hosting of the Domain name are the full responsibility of the Client.
    
    
19. Should a Client wish to move Hosting or transfer a Domain name , a 70 euro admin charge will be issued, which must be paid before the transfer takes place.
    
    
20. Delite has no control of, or responsibility for, the content of Clients’ websites. In no way does the textual or image based Content of our Client's web sites constitute Delite endorsement, or approval of the website or the material contained within the website.
    
    
21. Delite are not liable for loss, damage or corruption to files or information stored on its servers or individual PCs relating to a Client's website. The Client is solely responsible for any information or files relating to its website.
     
22. If a Domain name is purchased by the Client through a company other than Delite, the Client has full responsibility in making sure that the domain name is renewed when due. Delite will not renew the Domain name when annual Hosting renewal is due if the Domain name is purchased through a company other than Delite.